Date of Service: September 20th, 2010 and October 11th, 2010
Staff (who I interacted with...): Jessica, Courtney, Chandra, LaTonya, Cynthia
According to them: Home of the original $50 sew-in weave! We guarantee our weaves to lay flat. No lumps, no humps, don't delay!
My Expectations: I didn't know whether to have high expectations because of the reputation of this salon... they've been featured in Essence magazine and have been endorsed my several Atlanta-based "celebrities" like Tiny (of Tiny and Toya), Sara Stokes (Diddy's Making The Band) and Risky (from Real Chance of Love) (LMAO ya'll, I'm just saying!!! These are their endorsements!!!) or to have low expectations because of the price.
Initial Impressions: The salon itself is VERY cute, it was clean, well kept, the receptionist, Jessica, was really sweet, everything. It has a very girly feel to it... pink walls, cute mirrors, the whole nine yards. They had chairs along the sides of the walls for the ladies installing the hair and chairs down the middle of the room for the girls braiding the hair underneath. Overall: great first impression.
Braiding: I was so impressed with the young lady, Courtney, that braided my hair!! She knew what she was doing, didn't braid too tight, and was very professional. We had one small hiccup and it was a miscommunication (re: if I wanted bangs, which I didn't!) which was caught and fixed immediately. (More about Courtney later...)
Installing: Here was the problem child! Chandra installed my hair, and let me tell you, I should have followed my instinct and asked for someone else. Right before she was about to install my hair, a customer from a few days before my initial install who came in to complain about her service!! The lady's complaint was that Chandra cut too much of her weave and she was dissatisfied. The situation was being handled by the store manager, LaTonya, but Chandra kept having stuff to say about it like "Well I only trimmed the split ends." and "I been doin' this too long, honey, I know what I'm doin'!" and then when LaTonya said, ok, we'll take it out and install your new hair for free, Chandra tells the customer that her hair was cheap!!!! All this while I'm sitting in her chair!! Like I said, I thought that I should maybe just ask for another stylist with less problems but I didn't want any drama cause I was in Decatur (those of you from the Atlanta area know what I'm talking about... and I LIVE in Decatur, so no hate-comments!) so I kept my mouth shut and let her install my hair. Another thing is that Chandra was talking to one of the other stylists about another stylist who was not present. She was calling him a perfectionist (as if being a perfectionist was an insult!!). If I'm paying for a service, you're damn skippy I'm going to want my stylist to be a "perfectionist"!! But anyway, when she was finished, I was pretty satisfied, signed the paper, paid and tipped them, and left.
About two weeks later...
Needless to say, I was pretty upset!!
I called The Weave Shop and asked to speak to a manager... to my suprise, I spoke to LaTonya, the founder and one of the owners of The Weave Shop. She was very sweet, and helpful, and listened to my tirade (I was mad, what can I say!) She let me set up an appointment, at my convenience. She was unable to be at the particular shop I was going to on the day I set my appointment (they have three locations in Atlanta that she manages) but she told me that the assistant manager, Cynthia, would be there and would assist me. When I went back, guess who fixed my track, Courtney (the braider from before!). Again, she was very helpful and professional. Since she fixed it (which was about three weeks ago) the track has stayed put!
Overall: Would I recommend The Weave Shop to anyone else? Very cautiously. Would I go back? Maybe if money was tight or if I knew I was only leaving the install in for a few weeks. I will not go to them for a full sew-in or if I decide to keep an install longer than 6 weeks or so. I'd give The Weave Shop 3 of 5 stars. Great service but I can't give them anything higher since I had to go BACK to them two weeks after my initial install.
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The products that I use are bought with my own money unless other wise stated and are for personal use. I am not paid to show any products on this blog! Results are on MY hair, but that does not guarantee that products/methods/techniques will work the same for you (though I HOPE they do!!) Happy Hair Growing!!